Wishbone & Comb
Specialists
Hair & Makeup
Mobile
We cover all areas of
South Wales, Bristol, Gloucester, Hereford & Worcester
Please review thease
Terms of use
Appointments & Cancellation Policy.
Weddings and Group Bookings
Minimum Booking requirement
When booking in advance of 6 months there is a minimum booking of 4 people or more per artist for a weekend booking. (including Fridays & bank holidays.)
Deposit
A non-refundable deposit is required to be paid within 3 days of receiving your invoice, this then secures your booking time and date. The deposit amount will be between 20-25% depending on the size of your booking. You will receive an email confirmation of any money paid from deposits.
Changes to the group party
If the numbers of the bridal party are decreased 8 weeks before the wedding date, Wishbone & Comb will charge the original price to cover the loss of other bridal parties turned away for the same date.
Rescheduled Wedding Date
If your wedding date is rescheduled, we may be able to transfer your booking over to the new date either with the same artists or different artists depending on our availability. If you are postponing to the following year prices may increase. If new artists are allocated to your date the millage will be calculated from the artists home address and updated. If you need to cancel your wedding or booking with us deposits are non-refundable.
Final Payment
The remaining balance is to be paid in full up to 30 days prior to your wedding date. Your final invoice(s) with the remaining balance will be sent to you by email, which is to be paid thirty days prior to the date of the booking, paid directly to the artists on your booking.
Travel
Travel Cost
A travel fee of 0.50p per mile applies after the first 5 miles from the artists home address. This is calculated as a round trip journey, from the starting point of the artists home address to the location where the artist will be travelling to. Travel fee's also applies to trial bookings.
Travel To Location
It is your responsibility that you provide us with the correct location/address and any further information that would be of assistance. The therapist cannot be made accountable for false information or wrong details given.
Reminder
Please be at your provided venue/home address/work address at the time of your scheduled appointment to avoid disappointments such as delays or cancellations due to late arrivals. In such cases the therapist reserves the right to shorten a booking time or cancel a treatment.
Artists
Cancellation
If an artist becomes unavailable due to sickness we will do our upmost to find another artist as a replacement.
Contact Details
To maintain the loyalty of the clientele at Wishbone & Comb the personal contact details are not provided of the artists from the team.
Timings
With large bookings Laura will organise a timings schedule please ensure your bridal party is ready to start at the allocated time.
Consultation Form & Allergies
It is your responsibility to ensure that the information provided on the consultation is accurate and up to date. Please share with the therapist any allergy, Medication, Illness, Injury, or Condition that may or may not prevent you in having the treatment done. All Information is kept on record a year from your last visit. Information will not be shared or made public and is for the purpose so as not to put yourself or the therapist at risk.
Allergies & Precautions
If you do suffer from an allergy please contact us and we will do our utmost to check the manufacturer’s guidelines of ingredients for you and advise whether an alternative product/ treatment may be available for you instead.
Patch Tests for Eyelash Tinting & Eyebrow Tinting & Eyelash Extensions is compulsory up to 24 hour Prior to appointment.
Refunds
We do not offer refunds for any completed services. Wishbone & Comb is committed to your booking date and time, therefore we do not offer refunds once deposits are made, for change of mind or cancellations. However, if you are in any way dissatisfied with any aspect of your experience, please contact us. We will try our utmost to resolve any problems.